Automated Trigger Message

Dashboard Questions
1

Can we add to the request list to include:

-an automated trigger ‘welcome’ message for every visitor that comes to our website?

eg.

  1. First time visitors - welcome - we are online if you need help
  2. repeat visitors - welcome back - we are here if you need any help

Realised this simple trigger message worked really well for us previously (makes us appear ‘online’ all the time)

ty

2

Hi,

the triggers are only available for the chat itself when visitor start communicating with customer service by pressing the chat button.